Term and Conditions

Last Updated: [Date]

Welcome to CycloTops Sales! These Terms and Conditions outline the rules and regulations for using our website and purchasing our high-performance cycling apparel. By accessing cyclotops.com and placing an order, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian and remote regions. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property

All content on cyclotops.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our cycling apparel (including gilets, jerseys, pants, shorts, tights, and tops). However, slight variations in color or fit may occur due to monitor settings or manufacturing processes.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent activity or pricing errors.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that your payment information is accurate and authorized for use.

3.3 Pricing

All prices are in USD. We may adjust prices at any time, but changes won’t affect confirmed orders.

4. Returns and Exchanges

4.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unworn and unwashed
• In original packaging with all tags attached
• Free of odors, stains, or damage

4.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Tights (due to close-body contact)
• Items marked “Final Sale”

4.3 Return Process

To initiate a return:

1. Email [email protected] with your order number and return details
2. Receive authorization and instructions from our team
3. Ship items to: 1771 Stanton Hollow Road, Boston, US 02210

4.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.

5. User Responsibilities

5.1 Account Security

If you create an account, you’re responsible for maintaining its confidentiality and all activities that occur under it.

5.2 Accurate Information

You must provide current, complete, and accurate information for all transactions.

5.3 Prohibited Conduct

You agree not to:

• Use our site for unlawful purposes
• Interfere with site security or other users’ enjoyment
• Attempt to gain unauthorized access to our systems

6. Liability Limitations

6.1 Product Use

Our cycling apparel is designed for performance but should be used with proper safety precautions. We’re not liable for injuries resulting from product use.

6.2 Website Availability

We strive to keep cyclotops.com available but aren’t liable for temporary unavailability due to technical issues.

6.3 Third-Party Services

We’re not responsible for the actions of shipping carriers, payment processors, or other third-party services.

7. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

8. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new terms.

9. Governing Law

These Terms are governed by Massachusetts law. Any disputes will be resolved in Boston courts.

10. Contact Us

For questions about these Terms, contact us at:

CycloTops Sales
1771 Stanton Hollow Road
Boston, US 02210
Email: [email protected]