Privacy Policy

Last Updated: [Insert Date]

At CycloTops Sales (“we”, “us”, or “our”), we are committed to protecting the privacy of serious cyclists who trust us with their performance gear purchases. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyclotops.com or make a purchase from us.

1. Information We Collect

We collect information to provide you with seamless shopping experiences that match the efficiency of our premium cycling apparel:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our PCI-DSS compliant system), and phone number (optional for delivery updates).
• Device Information: We automatically collect certain information about the device you use to access our site, including IP address, browser type, and operating system.
• Usage Data: We gather information about how you interact with our site, such as pages visited, products viewed, and time spent on site to enhance your shopping experience.

2. How We Use Your Information

Like our cycling jerseys engineered for peak performance, we optimize your data use for:

• Processing and fulfilling your orders for cycling gear
• Communicating order confirmations, shipping updates, and customer service responses
• Improving our website functionality and product offerings
• Preventing fraud and enhancing payment security (using 256-bit SSL encryption)
• Sending marketing communications (only with your explicit consent)

3. Data Sharing and Disclosure

We handle your data with the same precision as our cycling apparel production:

• Service Providers: We share necessary information with trusted third parties who assist in operations (payment processors, shipping carriers, IT services), all bound by confidentiality agreements.
• Legal Compliance: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.
• International Transfers: As we serve global riders (excluding some Asian and remote regions), data may be processed outside your country but with adequate protections.

4. Data Storage and Security

We protect your data with the same dedication we apply to crafting premium cycling gear:

• Payment information is processed securely and we never store complete card details on our servers
• Enterprise-grade 256-bit SSL encryption for all data transmissions
• PCI-DSS compliance for all payment processing
• Regular security audits and system updates
• Data retention only as long as necessary for business purposes or legal requirements

5. Your Rights

As a valued CycloTops customer, you have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request restriction of processing in certain circumstances
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected]. We respond to all inquiries within 24 hours on weekdays.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to show relevant cycling gear advertisements (only with consent)

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date.

Thank you for trusting CycloTops Sales with your cycling apparel needs. We value your privacy as much as we value delivering high-performance gear for your rides.